This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.

Ontario Shipping

Grand Convenience currently offers shipping across Ontario on eligible products. Shipping rates vary depending on whether your order contains convenience items or electronics.

Convenience & Electronics

Shipping Fees

• Orders from $0 – $499.99: $24.99 shipping
• Orders from $500 – $999.99: $19.99 shipping
• Orders $1,000+: FREE shipping

Electronics shipping rates are based on the order subtotal before applicable taxes.

Shipping Timeframe

• Orders are generally processed within 3 business days
• Estimated shipping time is approximately 2–4 business days
• Tracking information will be provided once your order has shipped, where available

Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.

Large, Heavy or Special-Handling Items

Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.

Shipping Information

Please ensure your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.

Order Delays & Availability Changes

Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.

Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.

This policy may be updated at any time without prior notice. The most current version will always be available on our website.