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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect computers, networking equipment, workstations and home-office electronics with the APC Back-UPS Pro BR1000MS. This line-interactive UPS provides 1000VA / 600W of battery backup capacity with sine wave output, Automatic Voltage Regulation (AVR), an LCD status display, surge protection and two convenient USB charging ports.
The APC BR1000MS provides dependable battery backup during power outages for compatible desktop computers, monitors, networking equipment, workstations and other important electronics. Its 1000VA / 600W capacity provides additional time to continue working through short outages or safely shut down connected equipment during longer power interruptions.
Sine wave battery output provides clean and reliable power for compatible modern computers, networking devices and other sensitive electronics. This makes the BR1000MS a practical UPS solution for home offices, professional workstations and small-business environments.
Boost and Trim Automatic Voltage Regulation helps correct incoming voltage fluctuations before they reach connected equipment. AVR stabilizes utility power without unnecessarily switching to battery operation, helping preserve available battery capacity for actual power outages.
The integrated LCD graphics display provides convenient visibility into important UPS operating information. Audible alarms provide additional notification of conditions including low battery and overload, helping users quickly identify changes in UPS status.
With a 1080-joule surge energy rating, EMI/RFI noise filtering and surge protection for compatible network and coax connections, the APC BR1000MS helps protect connected equipment against power disturbances and damaging electrical surges.
Two integrated USB charging ports provide a convenient way to charge compatible USB-powered devices directly from the UPS. Combined with 10 AC outlets, the BR1000MS provides flexible connectivity for a home-office, workstation or small-business power setup.
| Brand | APC |
|---|---|
| Model | BR1000MS |
| Product Series | APC Back-UPS Pro |
| UPS Topology | Line-Interactive |
| Output Power Capacity | 1000VA / 600W |
| Output Voltage | 120V |
| Input Voltage Range | 88–147V |
| Input Frequency | 60 Hz |
| Output Frequency | 60 Hz |
| Output Waveform | Sine Wave |
| Automatic Voltage Regulation | Yes – Boost & Trim AVR |
| AC Outlets | 10 × NEMA 5-15R |
| Input Plug | NEMA 5-15P |
| Maximum Current | 12A |
| USB Charging Ports | 2 |
| Surge Energy Rating | 1080 Joules |
| Data Line Surge Protection | Network & Coax |
| Noise Filtering | EMI / RFI |
| Noise Level | 45 dB |
| Display | LCD |
| Battery Technology | Sealed Lead Acid (VRLA) |
| User-Replaceable Battery | Yes |
| Hot-Swappable Battery | Yes |
| Automatic Battery Test | Yes |
| Battery Recharge Time | Approximately 16 Hours |
| Form Factor | Tower |
| Dimensions |
3.94 × 14.49 × 10.24 in 100 × 368 × 260 mm |
| Product Weight | 22.49 lbs / 10.2 kg |
| Product Colour | Black |
| Cable Length | 6 ft / 1.83 m |
| ENERGY STAR | Yes |
| Warranty | 3-Year Repair or Replace |
| MPN / SKU | BR1000MS |
| GTIN / UPC | 731304335382 |
The APC Back-UPS Pro BR1000MS combines 1000VA / 600W battery backup, sine wave output, Automatic Voltage Regulation, 1080-joule surge protection, LCD monitoring and USB charging in a compact tower design. It is a versatile power protection solution for desktop computers, networking equipment, workstations and other compatible electronics in home-office and small-business environments.
Product specifications are based on manufacturer information and may change without notice. Confirm equipment power requirements, runtime needs and connection compatibility before purchase.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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