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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Restore compatible APC Smart-UPS systems to reliable battery-backup performance with the APC RBC55 Replacement Battery Cartridge #55. This genuine APC OEM replacement cartridge is designed for complete compatibility with supported APC UPS systems and arrives ready to install with the required connectors. Featuring sealed VRLA lead-acid battery technology, 816Wh capacity and a hot-swappable design, RBC55 provides a convenient way to replace an aging UPS battery without replacing the entire UPS.
The APC RBC55 is a genuine APC replacement battery cartridge engineered for use with compatible Smart-UPS systems. Using an OEM replacement cartridge helps ensure correct fit, electrical compatibility and expected UPS battery performance.
The RBC55 features a hot-swappable battery design. On compatible APC UPS systems, the battery cartridge can be replaced without turning off the UPS or bringing down the connected load, helping reduce interruption during scheduled battery maintenance.
APC supplies the RBC55 as a complete replacement cartridge with the necessary connectors already installed. Rather than replacing individual battery cells, the complete old cartridge is removed and replaced with the new assembled RBC55 cartridge.
The APC RBC55 uses sealed lead-acid VRLA battery technology with a total rated battery capacity of 816Wh. The cartridge is designed to restore compatible UPS systems to their intended battery-backup capability when the existing battery has reached the end of its useful service life.
APC identifies RBC55 for use with a range of compatible Smart-UPS systems, including selected models from the SUA and SMT families.
The genuine APC RBC55 replacement battery cartridge is backed by a 2-year warranty, providing additional confidence when replacing the battery in a compatible APC Smart-UPS system.
| Brand | APC |
|---|---|
| Model | RBC55 |
| Product Name | APC Replacement Battery Cartridge #55 |
| Manufacturer Part Number | RBC55 |
| Product Type | UPS Replacement Battery Cartridge |
| Battery Technology | Lead Acid / VRLA |
| Battery Rating | 17Ah / 12VDC |
| Battery Capacity | 816 Wh |
| Hot-Swappable | Yes |
| Pre-Assembled | Yes – Ready to Install with Connectors |
| Dimensions |
5.59 × 7.20 × 6.81 in 142 × 183 × 173 mm |
| Product Weight | 53.51 lb / 24.27 kg |
| Colour | Black |
| Warranty | 2 Years |
| UPC / GTIN | 731304233510 |
The APC RBC55 provides a genuine OEM replacement solution for compatible Smart-UPS systems. With 816Wh capacity, sealed VRLA construction, hot-swappable installation and a 2-year warranty, it is designed to restore UPS battery performance without requiring replacement of the complete UPS.
Confirm your exact APC UPS model and replacement battery cartridge number before ordering. UPS compatibility varies by model and hardware configuration. Product specifications are based on manufacturer and supplied product data and may change without notice.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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