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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, networking equipment, point-of-sale systems and other business-critical electronics with the APC Smart-UPS C SMC1000-2UC. This line-interactive rackmount UPS provides 1000VA / 600W of power capacity, pure sine-wave battery output, six NEMA 5-15R outlets and APC SmartConnect connectivity for dependable backup power and convenient UPS monitoring.
The APC SMC1000-2UC provides intelligent power protection for servers, routers, switches, hubs, point-of-sale systems and other network devices. Its 2U rackmount design is well suited to server racks, network closets, offices, retail locations and other professional IT environments where reliable battery backup is required.
Built-in APC SmartConnect adds convenient connected monitoring capabilities to the Smart-UPS C platform. This helps businesses maintain visibility into supported UPS status information and simplifies monitoring of critical power protection equipment.
During an outage, the SMC1000-2UC provides a pure sine-wave output on battery. This clean power output is designed for strong compatibility with servers, networking hardware and sensitive electronic equipment using modern power supplies.
Six NEMA 5-15R AC outlets provide connections for multiple protected devices. A standard NEMA 5-15P input plug makes the UPS suitable for compatible 120V rack installations without requiring a specialized high-amperage input receptacle.
The integrated LCD status display provides convenient access to important UPS operating information, allowing administrators to review system status directly from the rack.
The SMC1000-2UC uses sealed lead-acid VRLA battery technology and supports hot-swappable battery replacement. The specified replacement cartridge is the APC APCRBC124, allowing the battery to be replaced when it reaches the end of its service life without replacing the complete UPS.
APC Green Mode and high online efficiency help reduce unnecessary energy consumption during normal utility operation while maintaining reliable UPS protection for connected equipment.
| Brand | APC |
|---|---|
| Series | Smart-UPS C |
| Model | SMC1000-2UC |
| Manufacturer Part Number | SMC10002UC |
| UPC / GTIN | 731304322733 |
| UPS Topology | Line-Interactive |
| Power Capacity | 1 kVA / 1000VA |
| Output Power | 600W |
| Nominal Output Voltage | 120V |
| Output Waveform | Sine Wave |
| Input Operating Voltage | 85–136V |
| Output Operating Voltage | 110–127V |
| Frequency | 50 / 60 Hz |
| Input Plug | NEMA 5-15P |
| AC Outlets | 6 × NEMA 5-15R |
| Surge Energy Rating | 680 J |
| USB Port | Yes |
| Serial Interface | Yes – RJ-45 |
| Display | LCD |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Replacement Battery | APC APCRBC124 |
| Battery Recharge Time | Approximately 3 Hours |
| Hot-Swappable Battery | Yes |
| Form Factor | Rackmount |
| Rack Height | 2U |
| Dimensions (W × D × H) | 432 × 406 × 86 mm / 17.0 × 16.0 × 3.4 in |
| Weight | 20.5 kg / 45.2 lb |
| Colour | Black |
| Warranty | 2 Years Repair or Replace |
With 1000VA / 600W capacity, pure sine-wave battery output, six NEMA 5-15R outlets, SmartConnect connectivity and a 2U rackmount design, the APC SMC1000-2UC provides dependable backup power for servers, network equipment, POS systems and other essential business electronics.
UPS battery runtime varies based on connected equipment and total power load. Verify the combined wattage of your equipment and required backup runtime when selecting a UPS.
Manufacturer specifications may change without notice. This listing is specifically for APC Smart-UPS C model SMC1000-2UC / manufacturer part number SMC10002UC.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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