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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, networking equipment, point-of-sale systems and other business-critical electronics with the APC Smart-UPS SMT1000RM2UC. This line-interactive rackmount UPS delivers 1000VA / 700W of power capacity with Automatic Voltage Regulation (AVR), pure sine-wave battery output, six NEMA 5-15R outlets and SmartConnect web-based management.
The APC SMT1000RM2UC is designed for professional IT environments where dependable backup power and rack efficiency matter. Its compact 2U rackmount chassis makes it well suited to network closets, server racks, offices, retail locations and other business installations.
Built-in SmartConnect provides convenient web-based management capabilities, helping administrators monitor supported UPS status information remotely and maintain better visibility into critical power protection equipment.
Automatic Voltage Regulation (AVR) helps correct utility voltage fluctuations without immediately switching to battery operation. This helps preserve battery capacity for actual outages while maintaining stable power for connected equipment.
During battery operation, the SMT1000RM2UC provides pure sine-wave output, helping deliver strong compatibility with active-PFC power supplies, servers and other sensitive electronic equipment.
Six NEMA 5-15R AC outlets provide connections for multiple protected devices. The UPS uses a NEMA 5-15P input plug, making it suitable for compatible 120V rack installations.
The integrated SmartSlot allows compatible APC management cards to be added when expanded UPS management capabilities are required. A separately controlled switched outlet group can also support discrete rebooting, sequenced power control and non-critical load shedding.
The SMT1000RM2UC uses sealed lead-acid VRLA battery technology with temperature-compensated charging, automatic battery testing and predictive battery replacement information. The battery is hot-swappable and has an approximate recharge time of 3 hours.
APC's Green Mode bypasses unused electrical components during good utility conditions to help achieve high operating efficiency. A built-in energy meter also provides actual kilowatt-hour usage information for energy-conscious users.
| Brand | APC |
|---|---|
| Model / MPN | SMT1000RM2UC |
| UPC / GTIN | 731304322788 |
| UPS Topology | Line-Interactive |
| Power Capacity | 1 kVA / 1000VA |
| Output Power | 700W |
| Output Voltage Range | 110–127V |
| Input Operating Voltage | 75–154V |
| Output Waveform | Sine Wave |
| Automatic Voltage Regulation | Yes |
| Response Time | 10 ms |
| Surge Energy Rating | 680 J |
| Input Plug | NEMA 5-15P |
| AC Outlets | 6 × NEMA 5-15R |
| Web-Based Management | Yes |
| SmartSlot | Yes |
| USB Port | Yes |
| Serial Interface | Yes |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Battery Recharge Time | Approximately 3 Hours |
| Hot-Swappable Battery | Yes |
| Automatic Battery Test | Yes |
| Cold Start | Yes |
| Display | LCD |
| Form Factor | Rackmount |
| Rack Height | 2U |
| Dimensions (W × D × H) | 432 × 477 × 86 mm / 17.0 × 18.8 × 3.4 in |
| Weight | 25.3 kg / 55.8 lb |
| Package Weight | 30.9 kg / 68.2 lb |
| Operating Temperature | 0°C to 40°C / 32°F to 104°F |
| Noise Level | 41 dB |
| Compliance | RoHS / REACH |
| Sustainability | ENERGY STAR |
With 1000VA / 700W capacity, AVR, pure sine-wave battery output, SmartConnect management, SmartSlot expansion and six NEMA 5-15R outlets, the APC SMT1000RM2UC provides dependable power protection in a compact 2U rackmount platform.
UPS battery runtime varies based on connected equipment and total power load. Verify the combined wattage of your equipment and required backup runtime when selecting a UPS.
Manufacturer specifications may change without notice. This listing is specifically for APC manufacturer part number SMT1000RM2UC.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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