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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, networking equipment, storage systems and other critical IT hardware with the APC Smart-UPS SMT1500RM2UC. Designed for professional rack environments, this 2U rackmount UPS delivers up to 1000W of output power with pure sine wave battery output, Automatic Voltage Regulation (AVR), an intuitive LCD interface and APC SmartConnect. Six NEMA 5-15R outlets provide battery-backed power for multiple devices, making the SMT1500RM2UC an excellent choice for servers, switches, storage, network closets and business-critical electronics.
The APC SMT1500RM2UC is designed for IT environments where dependable backup power is essential. Its 2U rackmount chassis fits standard compatible equipment racks and provides battery backup for servers, network switches, storage devices, telecom equipment and other business-critical hardware.
When operating on battery, the SMT1500RM2UC provides pure sine wave output designed to closely simulate utility power. This makes it suitable for sensitive electronics and equipment using active power-factor-corrected power supplies, including many modern servers and professional IT systems.
Built-in APC SmartConnect provides supported network-based monitoring capabilities, allowing administrators to monitor UPS health and operating status more conveniently. This is especially useful for small businesses, server rooms, network closets and distributed IT environments.
Automatic Voltage Regulation (AVR) helps correct incoming voltage fluctuations without unnecessarily switching to battery operation. This helps preserve battery capacity for actual outages while providing more stable power to connected IT equipment.
The integrated LCD interface provides clear UPS operating information and configurable settings directly from the front panel. Temperature-compensated charging, automatic battery testing and predictive battery replacement information help simplify long-term UPS maintenance.
The sealed lead-acid battery system supports hot-swappable battery replacement, helping reduce interruption during maintenance. Cold-start capability also allows the UPS to provide temporary battery power to compatible connected equipment when utility power is unavailable.
| Brand | APC |
|---|---|
| Model | SMT1500RM2UC |
| Product Series | APC Smart-UPS |
| Manufacturer Part Number | SMT1500RM2UC |
| UPS Topology | Line-Interactive |
| Rated Product Class | 1500VA Smart-UPS |
| Output Power | 1000 W |
| Waveform | Pure Sine Wave |
| Input Voltage Range | 75–154 V |
| Output Operating Voltage | 110–127 V |
| Input Frequency | 50 / 60 Hz |
| Automatic Voltage Regulation | Yes |
| Surge Energy Rating | 680 Joules |
| EMI / RFI Filtering | Yes |
| AC Outlets | 6 × NEMA 5-15R |
| Input Plug | NEMA 5-15P |
| SmartConnect | Yes |
| SmartSlot | Yes |
| USB Port | Yes |
| Serial Interface | Yes |
| Display | LCD |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Battery Recharge Time | Approximately 3 Hours |
| Hot-Swappable Battery | Yes |
| Automatic Battery Test | Yes |
| Cold Start | Yes |
| Rackmount Size | 2U |
| Dimensions |
17.01 × 18.78 × 3.39 in 432 × 477 × 86 mm |
| Product Weight | 58.42 lb / 26.5 kg |
| Package Weight | 70.81 lb / 32.12 kg |
| Cable Length | 8 ft / 2.44 m |
| ENERGY STAR | Yes |
| Colour | Black |
| UPC / GTIN | 731304322801 |
The APC Smart-UPS SMT1500RM2UC combines 1000W output capacity, pure sine wave power, Automatic Voltage Regulation, SmartConnect monitoring, SmartSlot expandability and six AC outlets in a compact 2U rackmount chassis. It is a strong UPS solution for servers, switches, storage systems, network closets and other business-critical IT infrastructure.
Runtime varies based on connected load, battery age, environmental conditions and configuration. Confirm equipment wattage, desired runtime, rack depth and plug compatibility before purchase. Product specifications are based on manufacturer and product data and may change without notice.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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