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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, networking equipment, storage systems and other business-critical electronics with the APC Smart-UPS SRT1000XLA. Delivering 1000VA / 900W of power capacity, this professional online double-conversion UPS continuously conditions incoming utility power and supplies connected equipment with high-quality pure sine-wave output.
Designed for demanding IT environments, the Smart-UPS SRT platform is well suited to servers, network switches, storage systems, telecommunications equipment, point-of-sale infrastructure and other sensitive business systems where consistent power quality and uninterrupted operation are important.
Unlike standby and line-interactive UPS systems, the SRT1000XLA uses online double-conversion technology. Incoming AC power is continuously converted and regenerated before it reaches connected equipment, helping isolate sensitive electronics from many common utility-power disturbances.
With up to 900 watts of usable output power, the APC Smart-UPS SRT1000XLA provides business-grade battery backup for servers, switches, routers, firewalls, NAS systems, telecom equipment and other compatible IT hardware.
The SRT1000XLA provides pure sine-wave AC output, making it suitable for sensitive electronics and modern equipment equipped with active power-factor-corrected power supplies. Clean output power helps connected equipment operate as intended during utility-power disturbances and outages.
Because connected equipment is continuously powered through the UPS inverter, online double-conversion architecture provides zero transfer time when utility power fails. This makes the SRT1000XLA particularly attractive for equipment that may be sensitive to even brief power interruptions.
An integrated LCD interface provides operating information, UPS status and configurable settings directly from the unit. USB and serial connectivity provide additional local management options, while the built-in SmartSlot supports compatible APC network-management accessories for environments requiring remote monitoring.
The Smart-UPS SRT platform uses a hot-swappable sealed lead-acid battery system, helping simplify scheduled battery maintenance and replacement. Intelligent battery management helps monitor battery condition and supports reliable long-term UPS operation.
The APC SRT1000XLA is designed for applications where power quality and uptime matter. Typical applications include servers, network switches, firewalls, routers, NAS systems, storage appliances, telecommunications hardware, security infrastructure and other business-critical electronics.
| Brand | APC |
|---|---|
| Product Series | Smart-UPS SRT |
| Manufacturer Part Number | SRT1000XLA |
| Product Type | Uninterruptible Power Supply (UPS) |
| UPS Topology | Online Double-Conversion |
| Output Power Capacity | 1000 VA |
| Maximum Output Power | 900 W |
| Nominal Voltage | 120 V |
| Output Waveform | Pure Sine Wave |
| Transfer Time | Zero Transfer Time |
| Automatic Internal Bypass | Yes |
| Emergency Power Off (EPO) | Yes |
| Display | LCD |
| SmartSlot | Yes |
| USB Connectivity | Yes |
| Serial Connectivity | Yes |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Hot-Swappable Battery | Yes |
| Cold Start | Yes |
| Form Factor | Tower |
| Product Colour | Black |
The APC Smart-UPS SRT1000XLA provides true online double-conversion protection, 900W of usable power and pure sine-wave output for sensitive business equipment. It is a strong solution for organizations that need higher-quality power protection than a traditional standby or line-interactive UPS can provide.
Runtime varies according to connected load, battery age, operating environment and configuration. Confirm equipment wattage, required runtime, receptacle compatibility and installation requirements before ordering. This listing is specifically for APC manufacturer part number SRT1000XLA.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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