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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, networking equipment, point-of-sale systems and other business-critical electronics with the APC Smart-UPS X SMX1000C. This line-interactive UPS provides 1000VA / 900W of power capacity with sine-wave output, eight NEMA 5-15R outlets, an integrated LCD display, SmartConnect connectivity and a flexible rackmount or tower design.
The APC SMX1000C is designed to provide intelligent and efficient network power protection for business-critical equipment. Its 1000VA / 900W capacity makes it well suited for servers, routers, network switches, hubs, point-of-sale equipment and other essential IT hardware that requires dependable battery backup.
The SMX1000C features a versatile rackmount/tower form factor, allowing it to be deployed in server racks, network closets or as a standalone tower UPS. This flexibility makes it suitable for businesses with both dedicated rack infrastructure and smaller IT environments.
The SmartConnect port provides connected UPS monitoring capabilities, helping businesses maintain visibility into supported UPS health and operating information. This makes ongoing power infrastructure management easier for businesses and IT administrators.
The SMX1000C provides sine-wave output, making it well suited for modern servers, networking equipment and other sensitive electronic devices that benefit from high-quality UPS power.
Eight NEMA 5-15R AC outlets provide ample connectivity for multiple protected devices, allowing the UPS to support compatible servers, switches, routers, storage devices and other network equipment from a single power-protection platform.
An integrated APC SmartSlot provides expansion capability for compatible APC management accessories when additional UPS management or network integration functionality is required.
An Emergency Power Off (EPO) connector allows the UPS to be integrated into compatible emergency shutdown systems, an important capability for professional server rooms, network closets and other managed IT environments.
The integrated LCD display provides convenient access to UPS operating information directly from the unit, helping administrators quickly review system and power status.
The SMX1000C uses sealed lead-acid VRLA battery technology. The supplied product data specifies replacement battery cartridge CURK116-01-02 and an approximate battery recharge time of 3 hours.
| Brand | APC |
|---|---|
| Series | Smart-UPS X |
| Model / MPN | SMX1000C |
| UPC / GTIN | 731304401124 |
| UPS Topology | Line-Interactive |
| Power Capacity | 1000VA / 1 kVA |
| Output Power | 900W |
| Output Voltage | 120V |
| Input Operating Voltage | 82–143V |
| Input Frequency | 50/60 Hz |
| Output Waveform | Sine Wave |
| Maximum Current | 12A |
| Surge Energy Rating | 600 J |
| AC Outlets | 8 × NEMA 5-15R |
| SmartConnect | Yes |
| SmartSlot | Yes |
| USB Port | Yes |
| Serial Ports | 1 |
| Emergency Power Off (EPO) | Yes |
| Audible Alarms | Low Battery / Overload |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Replacement Battery Cartridge | CURK116-01-02 |
| Battery Recharge Time | Approximately 3 Hours |
| Display | LCD |
| Form Factor | Rackmount / Tower |
| Cable Length | 2.4 m / 7.9 ft |
| Dimensions (W × D × H) | 89 × 490 × 432 mm / 3.5 × 19.3 × 17.0 in |
| Weight | 22.9 kg / 50.4 lb |
| Package Weight | 27.3 kg / 60.2 lb |
| Operating Temperature | 0°C to 40°C / 32°F to 104°F |
| Noise Level | 40 dB |
| Colour | Black |
With 1000VA / 900W capacity, sine-wave output, eight NEMA 5-15R outlets, SmartConnect, SmartSlot expansion and flexible rack/tower deployment, the APC SMX1000C provides dependable power protection for servers, networking equipment, POS systems and other essential business electronics.
UPS battery runtime varies based on connected equipment, total power load, battery condition and operating environment. Verify your equipment's combined wattage and required backup runtime when selecting a UPS.
Manufacturer specifications may change without notice. This listing is specifically for APC manufacturer part number SMX1000C.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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