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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Extend UPS runtime during prolonged power outages with the APC Smart-UPS X SMX120RMBP2U External Battery Pack. Designed for compatible APC Smart-UPS X extended-runtime UPS systems, this 120V DC battery pack provides additional battery capacity for IT, networking and business-critical equipment where longer backup runtime is required. Its flexible 2U rack/tower design supports both rack-mounted and tower installations.
The SMX120RMBP2U adds external battery capacity to compatible APC Smart-UPS X extended-runtime systems. Additional runtime can help keep connected servers, switches, storage, networking equipment and other critical devices operating through longer power interruptions.
The battery pack supports flexible deployment in either a 2U rackmount configuration below a compatible UPS or in a tower configuration alongside the UPS. This makes it suitable for server rooms, network closets and other professional IT environments.
Hot-swap battery support is designed to simplify battery servicing and runtime expansion in compatible APC Smart-UPS X environments while helping maintain power availability for connected equipment.
The SMX120RMBP2U is designed for IT managers and network administrators who need extended battery runtime for critical infrastructure. It is well suited to server rooms, network closets, telecommunications equipment and other environments where additional UPS runtime can help maintain business continuity.
| Brand | APC |
|---|---|
| Product | Smart-UPS X External Battery Pack |
| Manufacturer Part Number | SMX120RMBP2U |
| UPC / GTIN | 731304295839 |
| Product Type | External UPS Battery Pack |
| Battery Voltage | 120V DC |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Battery Life | Up to 5 Years |
| Hot-Swappable | Yes |
| Form Factor | Rack / Tower |
| Rack Height | 2U |
| Width | 432 mm / 17.01 in |
| Depth | 667 mm / 26.26 in |
| Height | 85 mm / 3.35 in |
| Net Weight | 56.4 kg / 124.3 lb |
| Package Dimensions |
596 × 869 × 243 mm 23.46 × 34.21 × 9.57 in |
| Package Weight | 63.6 kg / 140.3 lb |
| Operating Temperature | 0°C to 40°C / 32°F to 104°F |
| Operating Humidity | 0–95% |
| Colour | Black |
| Compliance | RoHS, REACH, PEP, EOLI |
| Included | External Battery Pack, Installation Guide & Rack-Mounting Hardware |
| Warranty | 2 Years |
The APC SMX120RMBP2U provides additional battery capacity for compatible APC Smart-UPS X extended-runtime systems. Its 120V battery architecture, rack/tower flexibility and hot-swappable design make it a practical runtime expansion solution for business-critical IT infrastructure.
SMX120RMBP2U is an external battery pack and is not a standalone UPS. It must be connected to a compatible APC Smart-UPS X extended-runtime UPS. Always verify compatibility with your exact UPS model before ordering.
Manufacturer specifications and compatibility may vary by UPS model and configuration. This listing is specifically for APC manufacturer part number SMX120RMBP2U.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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