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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, networking equipment, storage systems and other critical IT infrastructure with the APC Smart-UPS X SMX1500RM2UC. This versatile 2U rackmount/tower UPS delivers up to 1200W of output power with pure sine wave output, Automatic Voltage Regulation (AVR), an intuitive LCD interface and SmartConnect connectivity. With 8 NEMA 5-15R outlets, intelligent battery management and multiple management interfaces, it is designed for professional server rooms, network closets and business IT environments.
The SMX1500RM2UC features a versatile rackmount/tower form factor. Its compact 2U chassis can be deployed in compatible equipment racks or configured for tower-style installations, making it suitable for server rooms, network closets, branch offices and other professional IT environments.
With up to 1200W of output power, the APC Smart-UPS X provides dependable battery backup for demanding IT equipment. Pure sine wave output provides high-quality power suitable for sensitive electronics and modern servers equipped with active power-factor-corrected power supplies.
Automatic Voltage Regulation (AVR) helps stabilize incoming utility voltage without unnecessarily switching to battery operation. The UPS can boost low input voltage and trim high voltage, helping preserve battery capacity for actual power outages.
The SMX1500RM2UC includes SmartConnect connectivity and can also be managed through USB or serial interfaces. A built-in SmartSlot provides additional expandability with compatible APC management accessories, giving businesses multiple options for monitoring and managing UPS operation.
APC intelligent battery management uses temperature-compensated charging and automatic self-testing to help maximize battery performance and service life. The hot-swappable battery design also allows battery maintenance without requiring the UPS itself to be powered down.
| Brand | APC |
|---|---|
| Model | SMX1500RM2UC |
| Product Series | APC Smart-UPS X |
| Manufacturer Part Number | SMX1500RM2UC |
| UPS Topology | Line-Interactive |
| Rated Product Class | 1500VA Smart-UPS X |
| Output Power | 1200 W |
| Waveform | Pure Sine Wave |
| Input Voltage Range | 75–154 V |
| Output Voltage | 120 V |
| Input / Output Frequency | 50 / 60 Hz |
| Maximum Current | 12 A |
| Automatic Voltage Regulation | Yes |
| Surge Energy Rating | 645 Joules |
| Emergency Power Off (EPO) | Yes |
| AC Outlets | 8 × NEMA 5-15R |
| Input Plug | NEMA 5-15P |
| SmartConnect | Yes |
| SmartSlot | Yes |
| USB | 1 × USB 2.0 Type-B |
| Serial Interface | RS-232 |
| Display | LCD |
| Battery Technology | Sealed Lead Acid (VRLA) |
| Battery Recharge Time | Approximately 3 Hours |
| Hot-Swappable Battery | Yes |
| Automatic Battery Test | Yes |
| Form Factor | Rackmount / Tower |
| Rack Height | 2U |
| Dimensions |
17.01 × 19.29 × 3.50 in 432 × 490 × 89 mm |
| Product Weight | 54.72 lb / 24.82 kg |
| Package Weight | 66.14 lb / 30 kg |
| Cable Length | 8 ft / 2.44 m |
| Noise Level | 40 dB |
| Certifications | cUL Listed, UL 1778, TAA Compliance, RoHS |
| ENERGY STAR | Yes |
| Colour | Black |
| UPC / GTIN | 731304401131 |
The APC Smart-UPS X SMX1500RM2UC combines 1200W output capacity, pure sine wave power, AVR, SmartConnect connectivity and eight AC outlets in a versatile 2U rackmount/tower platform. It is designed for servers, networking equipment, storage systems and other business-critical IT infrastructure.
Runtime varies based on connected load, battery age, environmental conditions and configuration. Confirm equipment wattage, desired runtime, rack dimensions and plug compatibility before purchase. Product specifications are based on supplied manufacturer/product data and may change without notice.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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