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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Protect servers, point-of-sale systems, routers, switches and other critical network equipment with the APC Smart-UPS C SMC1000C. This line-interactive UPS delivers 1000VA / 600W of battery backup capacity with pure sine wave output, an LCD status display and APC SmartConnect for convenient remote UPS monitoring. Designed for reliable business and network power protection, the SMC1000C combines dependable battery backup with efficient operation in a compact tower form factor.
The APC SMC1000C is designed to provide intelligent and efficient power protection for servers, point-of-sale systems, routers, switches, hubs and other network devices. Its 1000VA / 600W output capacity helps keep compatible equipment operating through short power interruptions and provides additional time for controlled shutdown during longer outages.
APC SmartConnect adds convenient network-based monitoring to the SMC1000C, making it easier to monitor UPS health and power protection status. This capability makes the SMC1000C particularly well suited to small-business IT environments, network closets, point-of-sale installations and other locations where reliable UPS visibility is important.
Pure sine wave output while operating on battery provides high-quality backup power for compatible servers, networking hardware and other sensitive electronics. This helps make the APC Smart-UPS C SMC1000C a dependable choice for professional and business-critical equipment.
The integrated LCD status display provides convenient access to important UPS operating information directly from the unit. Audible notifications for on-battery and low-battery conditions provide additional alerts when the UPS operating state changes.
Green Mode and high online efficiency are designed to support efficient operation while maintaining dependable power protection. Temperature-compensated battery charging helps manage charging based on battery conditions, supporting reliable battery performance and service life.
| Brand | APC |
|---|---|
| Model | SMC1000C |
| Product Series | APC Smart-UPS C |
| UPS Topology | Line-Interactive |
| Output Power Capacity | 1000VA / 600W |
| Output Voltage | 120V |
| Input Voltage Range | 85–136V |
| Output Operating Voltage | 110–127V |
| Frequency | 50 / 60 Hz |
| Output Waveform | Pure Sine Wave |
| AC Outlets | 8 × NEMA 5-15R |
| Input Plug | NEMA 5-15P |
| SmartConnect | Yes |
| USB Port | Yes |
| Serial Interface | RJ-45 |
| Surge Energy Rating | 680 Joules |
| Output THD | 5% |
| Noise Level | 41 dB |
| Display | LCD |
| Battery Technology | Lead-Acid |
| Replacement Battery Cartridge | APCRBC142 |
| Hot-Swappable Battery | Yes |
| Cold Start | Yes |
| Battery Recharge Time | Approximately 3 Hours |
| Form Factor | Tower |
| Dimensions |
6.73 × 17.28 × 8.62 in 171 × 439 × 219 mm |
| Product Weight | 37.48 lbs / 17 kg |
| Cable Length | 6 ft / 1.83 m |
| Product Colour | Black |
| Warranty | 2-Year Repair or Replace |
| MPN / SKU | SMC1000C |
| GTIN / UPC | 731304322740 |
The APC Smart-UPS C SMC1000C combines 1000VA / 600W battery backup, pure sine wave output, SmartConnect monitoring, an LCD status display and eight AC outlets in a business-focused tower UPS. It is designed for servers, point-of-sale equipment, routers, switches, network devices and other compatible electronics that require dependable power protection.
Product specifications are based on manufacturer information and may change without notice. Confirm equipment power requirements, runtime needs and connection compatibility before purchase.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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