Store Phone: (519) 771-1879
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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Stay connected throughout the workday with the Jabra Evolve 65 TE MS Mono Wireless Headset. Designed for professional office, call centre and hybrid-work environments, this lightweight single-ear headset combines Bluetooth 5.2, a wireless range of up to 30 metres / 100 feet, up to 16 hours of talk time and convenient dual-device connectivity. This 6693-833-309-01 configuration includes a USB Type-A wireless receiver and is certified for Microsoft Teams.
The Jabra Evolve 65 TE is certified for Microsoft Teams and includes dedicated Teams functionality directly from the headset. It is designed for professionals who rely on Teams for business calls, meetings and everyday collaboration.
This specific Evolve 65 TE configuration features a monaural / single-ear design. One ear remains uncovered, allowing users to participate in calls while still hearing colleagues, customers or activity around the workplace.
Integrated Bluetooth 5.2 provides reliable wireless connectivity with a working range of up to 30 metres / 100 feet. This gives professionals the freedom to move away from their desks while remaining connected to calls.
Dual Bluetooth connectivity allows the headset to remain connected to two devices at the same time. This makes it easier to move between computer-based meetings and mobile-phone calls without repeatedly pairing the headset.
The built-in rechargeable lithium-ion battery provides up to 16 hours of talk time and up to 24 hours of continuous audio playback. A full recharge takes approximately two hours using USB charging.
The integrated boom microphone features a unidirectional pickup pattern designed for voice communication. Its 100 Hz–7 kHz microphone frequency response helps support clear professional conversations in office and call-centre environments.
The integrated Busylight automatically indicates when you're on a call, helping reduce interruptions from colleagues in busy working environments.
Built-in Jabra SafeTone technology provides hearing protection functionality designed for professional users who spend significant portions of the workday wearing a headset.
At approximately 0.23 lb / 106.3 g, the Jabra Evolve 65 TE offers a lightweight on-ear design suited to extended business calls, customer service environments and hybrid working.
| Brand | Jabra |
|---|---|
| Model | Evolve 65 TE |
| Manufacturer Part Number | 6693-833-309-01 |
| Product Type | Wireless Business Headset |
| Recommended Use | Office / Call Centre / Professional |
| Headset Type | Monaural / Mono |
| Wearing Style | On-Ear / Headband |
| Colour | Black |
| Microsoft Teams Certified | Yes |
| Connectivity | Wireless / Bluetooth |
| Bluetooth Version | Bluetooth 5.2 |
| Wireless Receiver | Included – USB Type-A |
| Wireless Range | Up to 30 m / 100 ft |
| Simultaneous Device Connections | 2 |
| Speaker Driver | 28 mm |
| Music Frequency Response | 20 Hz–20 kHz |
| Talk Mode Frequency Response | 150 Hz–6.8 kHz |
| Microphone Type | Boom Microphone |
| Microphone Direction | Unidirectional |
| Microphone Frequency | 100 Hz–7 kHz |
| Hearing Protection | Jabra SafeTone |
| Battery Technology | Lithium-Ion |
| Talk Time | Up to 16 Hours |
| Audio Playback Time | Up to 24 Hours |
| Recharge Time | Approximately 2 Hours |
| Charging Source | USB |
| Charging Stand | Not Included |
| Included Cable | USB Type-A to USB Type-C |
| Pouch Included | Yes |
| Dimensions (W × D × H) |
60.5 × 157 × 186 mm 2.38 × 6.18 × 7.32 in |
| Product Weight | 0.23 lb / 106.3 g |
| Warranty | 2 Years |
| UPC / GTIN | 706487026990 |
The Jabra Evolve 65 TE MS Mono combines Bluetooth 5.2, professional call controls, dual-device connectivity, a 30-metre wireless range and up to 16 hours of talk time in a lightweight single-ear design. It is a practical business headset for Microsoft Teams users, offices, call centres and hybrid professionals.
Manufacturer specifications may vary by product configuration and software version. This listing is specifically for Jabra manufacturer part number 6693-833-309-01. Verify computer, mobile device and collaboration-platform compatibility before ordering.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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