Store Phone: (519) 771-1879
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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Stay connected and productive with the Jabra Evolve 65 TE UC Mono, a professional wireless headset designed for office, hybrid work and call centre environments. This 6693-839-409-01 configuration is optimized for Unified Communications (UC) and includes a USB-A wireless receiver for convenient PC connectivity.
The Evolve 65 TE is optimized for Unified Communications (UC), making it a flexible choice for businesses using professional calling and collaboration platforms. The supplied product specifications list certification support including Avaya, Cisco, Alcatel Lucent and Astra.
The monaural single-ear design allows users to stay focused on calls while keeping one ear open to their surroundings. This makes it particularly useful for reception desks, sales teams, customer service, offices and other collaborative work environments.
Bluetooth 5.2 provides reliable wireless connectivity with a range of up to 30 metres / 100 feet. Dual Bluetooth connectivity allows the headset to remain wirelessly connected to two devices at the same time.
A unidirectional boom microphone is designed for professional voice communication. The folding microphone can be positioned for calls and moved away when it is not required.
The integrated Busylight automatically turns red when you're on a call, providing a visual indicator to colleagues and helping reduce interruptions in shared workspaces.
The rechargeable lithium-ion battery provides up to 16 hours of talk time and up to 24 hours of continuous audio playback. Approximate recharge time is 2 hours.
Jabra SafeTone hearing protection technology provides additional protection for professionals who spend extended periods communicating through a headset.
| Brand | Jabra |
|---|---|
| Model | Evolve 65 TE |
| Manufacturer Part Number | 6693-839-409-01 |
| UPC / GTIN | 706487026945 |
| Product Type | Wireless Business Headset |
| Recommended Use | Office / Call Centre |
| Headset Type | Mono / Monaural |
| Optimized For | Unified Communications (UC) |
| Connectivity | Wireless / Bluetooth 5.2 |
| Wireless Receiver | USB Type-A – Included |
| Wireless Range | Up to 30 m / 100 ft |
| Dual Connectivity | Yes – Up to 2 Devices |
| Speaker Driver | 28 mm |
| Music Frequency Response | 20 Hz–20 kHz |
| Talk Frequency Response | 150 Hz–6.8 kHz |
| Microphone | Unidirectional Folding Boom Microphone |
| Microphone Frequency | 100 Hz–7 kHz |
| Hearing Protection | Jabra SafeTone |
| Battery | Rechargeable Lithium-Ion |
| Talk Time | Up to 16 Hours |
| Audio Playback | Up to 24 Hours |
| Recharge Time | Approximately 2 Hours |
| Charging Stand | Not Included |
| Cable Included | USB Type-A to USB Type-C |
| Carrying Pouch | Included |
| Dimensions (W × D × H) | 60.5 × 157 × 186 mm |
| Weight | 0.23 lb / 106.3 g |
| Colour | Black |
| Warranty | 2 Years |
The Jabra Evolve 65 TE UC Mono delivers professional wireless calling, Bluetooth 5.2, dual-device connectivity and all-day battery performance in a lightweight single-ear design. This configuration includes the USB-A wireless receiver but does not include a charging stand.
Manufacturer specifications may vary by product configuration and software version. This listing is specifically for Jabra manufacturer part number 6693-839-409-01. Verify device and collaboration-platform compatibility before ordering.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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