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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Built for modern business and everyday professional productivity, the Lenovo ThinkPad E14 Gen 7 combines portable ThinkPad design with the latest Intel Core Ultra 5 225U processor. This configuration includes 16GB DDR5-5600 memory, a fast 256GB PCIe 4.0 NVMe SSD, Intel Graphics and Windows 11 Pro. A compact 14-inch WUXGA IPS display, Wi-Fi 6E connectivity and high-resolution 5MP camera make it an excellent choice for business users, professionals, remote workers and students.
The Intel Core Ultra 5 225U brings efficient Series 2 processing to the ThinkPad E14 Gen 7. Its hybrid architecture combines 12 processor cores and 14 threads, including performance, efficient and low-power efficient cores. With maximum turbo speeds of up to 4.8 GHz and 12MB Intel Smart Cache, it provides responsive performance for office applications, spreadsheets, browser-based workloads, video conferencing and everyday multitasking.
The Core Ultra platform incorporates an Intel AI Boost neural processing unit (NPU) designed to accelerate supported AI workloads efficiently. The NPU supports technologies including Windows Studio Effects and compatible AI software frameworks, helping prepare this ThinkPad for an expanding range of AI-assisted business and productivity applications.
The 14-inch WUXGA IPS display features a sharp 1920 × 1200 resolution and productivity-friendly 16:10 aspect ratio. Its 300-nit brightness and anti-glare surface provide a practical viewing experience for documents, spreadsheets, web applications and everyday business tasks. The display operates at a 60Hz refresh rate.
Equipped with 16GB of DDR5-5600 memory, the ThinkPad E14 Gen 7 provides plenty of memory for everyday multitasking, business applications, browser tabs and productivity software. This configuration uses a 16GB SO-DIMM and supports up to 64GB of internal memory.
A 256GB M.2 PCIe 4.0 NVMe SSD provides fast boot times, responsive application loading and dependable solid-state storage. The included SSD also supports Opal 2.0.
At approximately 2.95 lb / 1.34 kg, the ThinkPad E14 Gen 7 delivers business-class capability in a portable 14-inch design. Its compact footprint makes it well suited for professionals moving between the office, home, meetings and client locations.
Integrated Intel Wi-Fi 6E AX211 provides fast wireless connectivity when used with compatible networks, while Bluetooth 5.3 supports compatible headsets, mice and other wireless accessories. The ThinkPad E14 Gen 7 platform also provides versatile connectivity for displays, accessories and workplace peripherals.
A built-in 5-megapixel front camera supports clear video conferencing and remote collaboration. The integrated physical privacy shutter provides a simple way to cover the camera when it is not being used.
Pre-installed Windows 11 Pro 64-bit makes this ThinkPad ready for professional environments, business productivity and organizational deployments right out of the box.
| Brand | Lenovo |
|---|---|
| Model | ThinkPad E14 Gen 7 (Intel) |
| Manufacturer Part Number | 21SX003DUS |
| UPC / GTIN | 198157338623 |
| Product Type | Business Laptop |
| Colour | Black |
| Processor | Intel Core Ultra 5 225U |
| Processor Generation | Intel Core Ultra Series 2 |
| Processor Cores / Threads | 12 Cores / 14 Threads |
| Maximum Turbo Frequency | Up to 4.8 GHz |
| Processor Cache | 12MB Intel Smart Cache |
| NPU | Intel AI Boost |
| Memory | 16GB DDR5-5600 (1 × 16GB SO-DIMM) |
| Maximum Memory | 64GB |
| Storage | 256GB M.2 PCIe 4.0 NVMe SSD |
| Graphics | Intel Integrated Graphics |
| Display | 14" WUXGA IPS Anti-Glare |
| Resolution | 1920 × 1200 |
| Aspect Ratio | 16:10 |
| Brightness | 300 nits |
| Refresh Rate | 60Hz |
| Touchscreen | No |
| Wireless | Intel Wi-Fi 6E AX211 802.11ax 2×2 |
| Bluetooth | Bluetooth 5.3 |
| Webcam | 5MP with Privacy Shutter |
| Battery | 48 Wh |
| Power Adapter | 65 W |
| Operating System | Windows 11 Pro 64-bit |
| Weight | 2.95 lb / 1.34 kg |
| Warranty | 1-Year Courier or Carry-in |
The Lenovo ThinkPad E14 Gen 7 combines Intel Core Ultra 5 performance, 16GB DDR5 memory, fast NVMe storage and Windows 11 Pro in a lightweight business-ready design. At approximately 2.95 lb, it's an excellent option for professionals who need dependable ThinkPad productivity without carrying a large 16-inch laptop.
Product specifications are based on manufacturer and product data and may change without notice. Actual performance, battery life and wireless performance may vary based on configuration, applications, usage and environmental conditions.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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