Store Phone: (519) 771-1879
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Due to the nature of our products, food, beverages, candy, and other consumable items are generally non-returnable and non-refundable once sold or shipped.
If your order arrives with a missing item, incorrect item, or damaged product, please contact us within 24 hours of receiving your order and we will review the issue and arrange a refund or replacement where applicable.
Electronics may be eligible for return within 14 days of delivery provided the item is unopened, unused, and in its original sealed packaging with all accessories, manuals, and included materials.
Opened, used, activated, installed, configured, or altered electronics are generally final sale and non-returnable, except where the product is defective, damaged in transit, incorrect, or otherwise required by applicable law.
Certain products, including special-order items, clearance items, software or licensing products, opened headphones or headsets, and items specifically identified as final sale may not be eligible for return.
If an electronic product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Photos of the product, packaging, shipping label, serial number, or damage may be requested. Manufacturer warranty coverage may apply to defective electronics after the applicable return period.
Please contact us before returning any electronic product. Returns sent without prior authorization may not be accepted. Unless the return is due to an incorrect item, confirmed defect, or shipping damage, the customer is responsible for applicable return shipping costs.
Approved refunds are issued to the original payment method and are typically processed within 3–5 business days after approval. Additional processing time may vary depending on your bank or payment provider. Original and return shipping charges are generally non-refundable unless the return is due to an incorrect item, confirmed defect, or shipping damage.
To request help with an order, please contact Grand Convenience with your order number and details of the issue. Photos or additional information may be requested to help us resolve the matter quickly.



Get dependable business performance with the Lenovo ThinkPad E16 Gen 3. Powered by the Intel Core 5 210H processor, this professional 16-inch laptop combines 16GB DDR5-5600 memory, a fast 256GB PCIe 4.0 NVMe SSD, Intel Graphics and Windows 11 Pro. Its spacious 16-inch WUXGA IPS display, Wi-Fi 6E connectivity and lightweight business-focused design make it a practical choice for offices, professionals, remote workers and everyday productivity.
The Intel Core 5 210H combines 4 performance cores and 4 efficient cores for a total of 8 cores and 12 threads. With maximum turbo speeds of up to 4.8 GHz and 12MB Intel Smart Cache, it delivers responsive performance for spreadsheets, office applications, browser-based workloads, video conferencing, multitasking and everyday business productivity.
The spacious 16-inch WUXGA IPS display features a 1920 × 1200 resolution and productivity-friendly 16:10 aspect ratio. The additional vertical screen space is useful for spreadsheets, documents, web applications and multitasking. A 300-nit anti-glare panel helps provide comfortable viewing throughout the workday.
This ThinkPad includes 16GB DDR5-5600 memory installed as one 16GB SO-DIMM. With two SO-DIMM memory slots and support for up to 64GB of internal memory, the ThinkPad E16 Gen 3 provides flexibility for future upgrades as business and productivity requirements grow.
A 256GB M.2 PCIe 4.0 NVMe SSD provides fast boot times, responsive application loading and reliable solid-state storage. The drive also supports Opal 2.0, making this configuration well suited to professional and business environments.
Integrated Intel Wi-Fi 6E AX211 provides fast wireless connectivity when paired with compatible networks, while Bluetooth 5.3 supports compatible wireless headsets, mice and other accessories. Built-in Gigabit Ethernet also provides a reliable wired network option for office environments.
A built-in 5-megapixel front camera provides clear video for online meetings, collaboration and remote work. The integrated physical privacy shutter makes it easy to cover the camera when it is not in use.
Pre-installed Windows 11 Pro 64-bit makes the Lenovo ThinkPad E16 Gen 3 ready for professional applications, office productivity, remote work and business deployments right out of the box.
| Brand | Lenovo |
|---|---|
| Model | ThinkPad E16 Gen 3 (Intel) |
| Manufacturer Part Number | 21TF001HUS |
| UPC / GTIN | 198157338197 |
| Product Type | Business Laptop |
| Colour | Black |
| Processor | Intel Core 5 210H |
| Processor Generation | Intel Core Series 2 |
| Processor Cores / Threads | 8 Cores / 12 Threads |
| Performance Cores | 4 |
| Efficient Cores | 4 |
| Maximum Turbo Frequency | Up to 4.8 GHz |
| Processor Cache | 12MB Intel Smart Cache |
| Memory | 16GB DDR5-5600 (1 × 16GB SO-DIMM) |
| Memory Slots | 2 × SO-DIMM |
| Maximum Memory | 64GB |
| Storage | 256GB M.2 PCIe 4.0 NVMe SSD |
| SSD Security | Opal 2.0 |
| Graphics | Intel Integrated Graphics |
| Display Size | 16" / 40.6 cm |
| Display Resolution | 1920 × 1200 WUXGA |
| Panel | IPS, Anti-Glare, 300 nits, 45% NTSC |
| Aspect Ratio | 16:10 |
| Refresh Rate | 60Hz |
| Touchscreen | No |
| Wireless | Intel Wi-Fi 6E AX211 802.11ax 2×2 |
| Bluetooth | Bluetooth 5.3 |
| Ethernet | Gigabit Ethernet |
| Webcam | 5MP with Privacy Shutter |
| Built-In Microphones | 2 |
| Built-In Speakers | 2 × 2W |
| Battery | 48 Wh |
| Power Adapter | 65 W |
| Operating System | Windows 11 Pro 64-bit |
| Weight | 3.59 lb / 1.63 kg |
| Warranty | 1-Year Courier or Carry-in |
The Lenovo ThinkPad E16 Gen 3 combines Intel Core 5 performance, 16GB DDR5 memory, fast PCIe NVMe storage and a spacious 16-inch WUXGA display in a professional ThinkPad design. With Windows 11 Pro, Wi-Fi 6E, upgradeable memory and a 5MP camera, it is a strong everyday business laptop for office, remote and hybrid work.
Product specifications are based on manufacturer and product data and may change without notice. Actual performance, battery life and wireless performance may vary based on configuration, applications, usage and environmental conditions.
This Shipping Policy explains how orders placed through Grand Convenience are processed and shipped.
Grand Convenience currently offers shipping across Ontario on eligible products. Shipping availability may vary depending on the product and shipping address.
Shipping times are estimates and may vary depending on product availability, destination, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Certain oversized, heavy, high-value, or special-handling products may require additional shipping charges or may not qualify for standard or free shipping. If additional shipping arrangements or charges are required, we will contact you before the order is shipped.
Please ensure that your shipping address, postal code, email address, and phone number are accurate when placing your order. Grand Convenience is not responsible for shipping delays or unsuccessful shipments resulting from incorrect or incomplete information provided at checkout.
Certain products may be subject to shipping restrictions due to their size, weight, battery type, manufacturer requirements, carrier restrictions, or destination. Shipping eligibility will be determined at checkout or prior to shipment.
Product availability may change after an order is placed. If an item becomes unavailable, backordered, or experiences an unexpected shipping delay, we will contact you with the available options.
Shipping rates, eligibility, and estimated shipping times shown on our website are subject to change. The applicable shipping terms and charges presented at checkout will apply to your order.
This policy may be updated from time to time. The most current version will always be available on our website.
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